Privacy Policy

Last updated: 3 June 2026

StudioFFE Limited is committed to protecting and respecting personal data. This Privacy Policy explains how personal data is collected, used, stored and protected when visitors use this website, contact StudioFFE, request quotations, submit enquiries, purchase products or services, apply for a role, or otherwise interact with the business online.

1. Who this policy applies to

This policy applies to website visitors, customers, prospective customers, suppliers, job applicants, and other individuals whose personal data may be collected through this website or through related communications.

2. Who is responsible for your data

StudioFFE Limited is the data controller for personal data collected through this website.

Company details
Company name: StudioFFE Limited
Registered address: Unit 2 Tyler Close, Normanton, Wakefield, WF6 1RL
Website: www.studioffe.com
Email: info@studioffe.com
Telephone: +44 020 8050 8205
Company registration number: 14936519
ICO registration number: ZB608804

Data protection contact
StudioFFE Limited does not currently have a statutory obligation to appoint a Data Protection Officer. General data protection queries are handled by the Director.
Email: info@studioffe.com
Postal address: Unit 2 Tyler Close, Normanton, Wakefield, WF6 1RL

3. What personal data may be collected

Depending on how the website is used, StudioFFE may collect the following types of personal data:

Name and job title.
Email address, telephone number and postal address.
Company or organisation details provided in forms or correspondence.
Information about products, services or projects of interest.
Messages sent through contact forms, email or other communications.
Technical information such as IP address, browser type, device type, pages visited, time spent on pages, referring URL, operating system, screen resolution and geographic location data at country or region level.
Recruitment information where an individual applies for a role.

StudioFFE does not intentionally collect special category personal data through the website. Please do not submit sensitive personal information through website forms unless specifically requested.

4. How personal data is collected

StudioFFE may collect personal data when an individual:

Completes a contact, enquiry, quotation or callback form.
Contacts StudioFFE by email or telephone.
Places an order or requests information about products or services.
Subscribes to marketing communications, where available.
Applies for a job.
Uses the website, including through cookies and analytics tools.
Interacts with StudioFFE through social media platforms or referral sources.

5. How personal data is used

StudioFFE may use personal data to:

Respond to enquiries and requests.
Prepare quotations, proposals and product information.
Manage customer, supplier and business relationships.
Process orders and deliver products or services.
Administer accounts, payments and internal records.
Improve website functionality, performance and security.
Send marketing communications where permitted by law or where consent has been given.
Manage recruitment processes and review applications.
Comply with legal and regulatory obligations.
Establish, exercise or defend legal claims.
Protect the website and users from fraudulent activity or misuse.

6. Lawful bases for processing

StudioFFE may rely on one or more of the following lawful bases under UK data protection law:

Contract – where processing is necessary to take steps before entering into a contract or to perform a contract.
Legitimate interests – where processing is necessary for StudioFFE’s legitimate business interests and those interests are not overridden by the individual’s rights and freedoms.
Legal obligation – where processing is necessary to comply with the law.
Consent – where consent is required, including for certain marketing activities or non-essential cookies.

Where StudioFFE relies on consent, that consent can be withdrawn at any time. Where StudioFFE relies on legitimate interests, it may do so for activities such as responding to enquiries, improving services, keeping records, securing systems and administering the business efficiently.

7. Cookies and analytics

This website is hosted on Wix. Wix provides website functionality and may use cookies and similar technologies that are necessary for security, network management, accessibility and core site operation.

StudioFFE may also use cookies or similar technologies to understand how visitors use the website, improve website performance, remember visitor preferences and, where applicable, support marketing activity.

Cookies used on the website may fall into the following categories:

Strictly necessary cookies – essential for the website to function properly, including security, session management and core Wix platform functionality. These cannot usually be switched off.
Functional cookies – used to remember preferences and improve usability, such as language or accessibility settings and cookie consent choices.
Analytics cookies – used to analyse traffic and visitor behaviour to help improve website performance and user experience.
Marketing cookies – may be used to support advertising, campaign measurement or remarketing where such tools are enabled on the website.

When you first visit the website, you may be presented with a cookie banner allowing you to accept, reject or manage non-essential cookies. You can also manage cookies through your browser settings, although disabling certain essential cookies may affect how the website functions.

If Wix privacy and cookie tools are enabled, visitors may be able to update their preferences through the cookie banner and any cookie settings link made available on the site footer.

The exact cookies served may vary depending on the Wix features and third-party apps enabled on the site, such as forms, chat, analytics, embedded content or ecommerce tools.

8. Data retention

StudioFFE keeps personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting and reporting requirements.

Website enquiry and contact form data: typically 12 months from last contact.
Marketing subscriber data: until consent is withdrawn or the data is no longer needed, with suppression records retained where needed to record opt-out requests.
Customer and client contract data: typically 7 years from the end of the contract.
Financial and transaction records: typically 7 years from the end of the relevant financial year.
Aggregated website analytics data: typically up to 26 months where relevant analytics tools are used.
Server and access logs: typically around 90 days, subject to operational need.
Cookie consent records: typically 12 months from the consent decision.
Job application data: typically 6 months from the application date.

9. Sharing personal data

StudioFFE does not sell, rent or trade personal data to third parties for their own marketing. Personal data may be shared where necessary with trusted third parties, including:

Wix and related website hosting or support providers.
Email, CRM and communications providers.
Analytics providers.
Payment processors where relevant.
Professional advisers such as solicitors, accountants, auditors and insurers.
Regulators, courts or law enforcement bodies where disclosure is required or permitted by law.
Prospective buyers or investors in connection with a merger, acquisition or business sale where lawful and appropriate.

10. International transfers

Personal data is primarily processed within the United Kingdom and, where applicable, the European Economic Area. Some third-party providers may process personal data outside the UK. Where this happens, StudioFFE will take appropriate steps to ensure personal data remains protected in accordance with applicable data protection law.

11. Data security

StudioFFE takes appropriate technical and organisational measures to safeguard personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.

HTTPS and encryption for data in transit.
Secure password practices and access controls.
Role-based access to personal data on a need-to-know basis.
System updates, backups and security monitoring.
Staff training and confidentiality obligations where relevant.
Procedures for identifying, reporting and managing personal data breaches.

12. Individual rights

Under UK data protection law, individuals may have the right to:

Request access to their personal data.
Request correction of inaccurate or incomplete data.
Request erasure of personal data in certain circumstances.
Request restriction of processing in certain circumstances.
Object to processing where StudioFFE relies on legitimate interests or uses data for direct marketing.
Request transfer of personal data in certain circumstances.
Withdraw consent at any time where processing is based on consent.
Ask not to be subject to solely automated decisions producing significant effects, where applicable.

To exercise any of these rights, please email info@studioffe.com or write to StudioFFE Limited, Data Protection, Unit 2 Tyler Close, Normanton, Wakefield, WF6 1RL.

13. Children’s privacy

This website is not directed at children under the age of 13, and StudioFFE does not knowingly collect personal data from children under 13 without appropriate parental or guardian consent. If you believe a child has provided personal data through the website, please contact StudioFFE so appropriate action can be taken.

14. Automated decision-making

StudioFFE does not carry out solely automated decision-making that produces legal or similarly significant effects on individuals through this website. Where automated tools such as analytics platforms are used, these do not make significant decisions about individuals without human involvement.

15. Complaints

If there are concerns about how StudioFFE handles personal data, StudioFFE should be contacted first so the matter can be reviewed. StudioFFE aims to acknowledge privacy complaints within 5 working days and resolve them within 30 calendar days where reasonably possible.

Contact StudioFFE: info@studioffe.com
Postal address: StudioFFE Limited, Data Protection, Unit 2 Tyler Close, Normanton, Wakefield, WF6 1RL

Individuals also have the right to complain to the Information Commissioner’s Office (ICO).

ICO website: https://ico.org.uk/
ICO online complaints: https://ico.org.uk/make-a-complaint/
ICO address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ICO helpline: 0303 123 1113

16. Third-party links

This website may contain links to other websites. Once a user leaves this website, StudioFFE is not responsible for the privacy practices of other websites. Users should read the privacy notices of any third-party websites they visit.

17. Changes to this policy

StudioFFE may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or business practices. The latest version will always appear on this website with the revised date shown at the top of the page.

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